Business Analysis & Process Design

Delivering tailored solutions to drive key business strategies

Members of Navigator’s Business Analysis and Process Design (BAPD) capability group average over a decade of experience in helping organizations analyze and improve their processes for sustainable results. Navigator BAPD consultants partner with you and your business to:

  • Translate strategy into action: Bringing strategy into practice requires defining the future and transition states in detail and, critically, making sure that they address the business needs stated in your organization’s strategy. 
  • Extract more value from existing technology investments: Your organization may not need costly new technology to improve business. Navigator analyzes current state business processes to identify opportunities to maximize your current IT investments before recommending more new technology solutions. 
  • Successfully support the design of new technology investments to deliver value: More than 30 percent of software projects are cancelled before they are completed. Of the projects completed, the vast majority deliver fewer features than promised or fail to deliver expected business value. Navigator provides the strong business analysis needed to ensure that major investments provide expected value to both the organization and critical stakeholder.


Business Process Analysis

Assessing, documenting, analyzing and recommending streamlined business processes. We work with subject matter experts to identify inefficiencies in the current state model. Utilizing best practices such as Lean IT and Six Sigma, we focus on optimizing the efficiency of the business.

Requirements Management

Soliciting and prioritizing business requirements; identifying risks, assumptions and dependencies for implementations. We utilize industry proven techniques to elicit information from stakeholders utilizing workshop sessions, brainstorming, focus groups, interviews, and observations.


We work with organizations to develop a roadmap that outlines specifically how technology will support the business strategy and help drive business priorities over the next 3-5 years.

Change Management

Whether a business is implementing a new system or re-engineering existing business processes, people are at the heart of every change. Ensuring that employees and other stakeholders are considered and bought in to the solution is a critical factor to the success of any business process initiative. Our consultants are certified in methodologies, such as Prosci, and utilize those tools and techniques to address the "people" aspect of change.

"[Navigator] was integral in helping me shape the direction of the resulting Business Process Reengineering efforts and relaying the value of this work to the impacted offices."
The Ohio State University
Navigator Management Partners
Navigator Management Partners is a management and information technology consulting firm. We have a comprehensive service offering, including program / project management, organizational change management, business intelligence, business analysis and process design, IT strategy, testing and deployment and solution architecture. Much of our work centers around our key partnerships with Oracle, SAP and Workday, particularly their cloud applications.  We maintain strategic partnerships with these market-leading cloud applications, as well as Tableau, Cloudera and others. We are a market and thought leader in both the OCM and Analytics spaces.


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