Our Clients

Navigator employees have helped a variety of Fortune-500 and large, public sector clients successfully navigate the course of change. We are proud of our client relationships.

  • Abercrombie & Fitch
  • Allegis Group
  • Allied Mineral Products
  • American Electric Power
  • Ariel Corporation
  • Arizona State University
  • Baltimore City Community College
  • BMW Financial Services
  • Bowling Green State University
  • California State University Monterey Bay
  • Cardinal Health
  • Carnegie Mellon University
  • Center of Science and Industry
  • CIC Plus
  • City of Phoenix
  • Coastal Carolina University
  • Columbus State Community College
  • Educational Service Center of Central Ohio
  • Exel
  • Express, LLC
  • Georgia Southern University
  • Harvard University
  • Haverford College
  • IGS Energy
  • Indiana University
  • Kuali Foundation
  • Limited Brands
  • Maryland – Dept of Education
  • Maryland – Dept of IT and Budget and Mgmt
  • Maryland Health Benefit Exchange
  • Massachusetts Institute of Technology
  • Maxim Healthcare Services
  • MedStar Health
  • Nationwide Insurance
  • Nelnet
  • NiSource
  • Noridian Administrative Services
  • Ohio – Department of Administrative Services
  • Ohio – Department of Education
  • Ohio – Treasurer of State
  • Online Computer Library Center
  • Resource Interactive
  • Saint Mary’s University
  • Scottsdale Insurance
  • Sodexo USA
  • Stevens Institute of Technology
  • The Ohio State University
  • The Ohio State University Wexner Medical Center
  • Towson University
  • TriNet
  • UC Irvine
  • Under Armour
  • Uniform Services University of the Health Sciences
  • Universal Technical Institute
  • Universidad del Sagrado Corazon
  • University of Arizona
  • University of Illinois
  • University of Maryland University College
  • University of Maryland, College Park
  • University of Mississippi Medical Center
  • University of Southern California
  • West Virginia UniversityClient Satisfaction

Client Satisfaction

Question % Satisfied*
Overall satisfaction with performance 97%
Satisfaction with Navigator’s methodology/approach 93%
Satisfaction with Navigator’s consulting skills & quality of deliverables 97%
Satisfaction with relationship with consulting team 100%
Realization of expected business process outcomes 100%
Satisfaction with consulting team’s dedication of purpose and commitment to project goals 100%
Satisfaction with value proposition for Navigator services 82%
Customer propensity to retain Navigator again 90%

* Perecent of respondants who answered "Satisfied" or "Very Satisfied"